Parts Manager
WANT TO WORK for one of Canada’s Best
Managed Companies?
Dilawri Group of Companies is actively seeking an experienced Parts Manager to join our team in the Greater Toronto Area. This is an excellent opportunity for a driven leader who thrives in a fast-paced dealership environment and is passionate about operational excellence. The successful candidate will assume responsibility for a Parts Department within our GTA network, with further details shared during the interview process.
Why Join Dilawri?
- Be
part of Canada’s largest automotive group
- Work
in a performance-driven, people-focused culture
- Lead
with autonomy, analytics, and empowerment
- Grow
your career within a strong “promote from within” organization
The Ideal Candidate:
You should apply if you:
- Have
proven experience as a Parts Manager within a dealership
environment
- Hold
a valid G Driver’s License in good standing
- Thrive
in a fast-paced, ever-changing market
- Enjoy
leading teams and driving results through strong processes
- Value
collaboration, accountability, and continuous improvement
Key Responsibilities:
- Lead,
supervise, and oversee all operations of the Parts Department
- Manage
ordering, receiving, stocking, and inventory levels to ensure efficiency
and availability
- Implement
and maintain effective inventory control processes to minimize losses and
maximize profitability
- Conduct
regular audits to ensure inventory accuracy and compliance
- Deliver
exceptional service to both internal departments and external customers
- Support
customers in identifying and purchasing appropriate parts
- Resolve
customer inquiries and concerns professionally and promptly
- Maintain
high customer satisfaction scores at all times
- Recruit,
train, coach, and motivate Parts Department staff
- Foster
a positive, collaborative, and accountable team environment
- Build
and maintain strong relationships with vendors, suppliers, and OEM
partners
- Negotiate
pricing and terms to support profitability and competitiveness
- Stay
current on industry trends, systems, and new product offerings
- Monitor
department performance against financial targets and KPIs
- Identify
opportunities for revenue growth and cost control
- Ensure
compliance with all company policies, manufacturer standards, and
regulatory requirements
- Prepare
accurate and timely departmental reports
- Implement
and maintain departmental systems, schedules, and procedures
- Maintain
strong profitability while keeping expenses under strict control
Skills & Experience:
- Minimum 3
years of Parts Management experience in a dealership environment
- 3
years of experience as a Parts Advisor or Inventory Clerk (preferred)
- Strong
knowledge of automotive parts and applications
- Proven
leadership and people-management capabilities
- Excellent
customer service, communication, and interpersonal skills
- Strong
organizational skills with keen attention to detail
- Ability
to perform in a fast-paced, results-driven environment
- Experience
with inventory management systems and OEM communication
What We Offer:
- Competitive
compensation package
- Lucrative
performance-based bonus plan
- Comprehensive
benefits program
- Ongoing
training, development, and employee support programs
- Career
growth and advancement opportunities across our dealership network
- Employee
vehicle and service discount programs
- A commitment to work-life balance
About Us:
Dilawri Group of Companies represents 83
dealerships nationwide, including 23 dealerships in Ontario. Our culture
is built on teamwork, excellence, and delivering an exceptional customer
experience. We pride ourselves on our inclusive, collaborative environment and
our strong commitment to internal promotion and professional growth.
Dilawri Group of Companies is an equal
opportunity employer. We are committed to creating a workplace free from
harassment and discrimination and to recruiting, hiring, training, and
promoting qualified individuals of all backgrounds.
